This Privacy Policy was last modified on 17/05/2018.
This privacy notice is to let you know we promise to look after your personal information. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
Our Privacy Promise
We promise:
Red 2 Black Recoveries Ltd T/A Wrights Recoveries UK
As well as our Privacy Promise, your privacy is protected by law. This section explains how that works.
Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. This includes sharing it outside Red 2 Black Recoveries Ltd. The law says we must have one or more of these reasons:
A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.
Here is a list of all the ways that we may use your personal information, and which of the reasons we rely on to do so. This is also where we tell you what our legitimate interests are.
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We use many different kinds of personal information, and group them together like this.
Type of personal information | Description |
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Financial | Your financial position, status and history. |
Contact | Where you live and how to contact you. |
Transactional | Details about payments to and from your accounts with us, and insurance claims you make. |
Contractual | Details about the products or services we provide to you. |
Communications | What we learn about you from letters, emails and conversations between us. |
Documentary Data | Details about you that are stored in documents in different formats, or copies of them. This could include things like your passport, drivers licence or birth certificate. |
Open Data & Public Records | Details about you that are in public records, such as Electoral Register, and information about you that is openly available on the internet. |
We may collect personal information about you (or your business) from other companies That we deal with and from these sources:
We may share your personal information with other companies that we deal with:
Agents and advisers who we use to help run your accounts and services, collect what you owe, and explore new ways of doing business
Companies we have a joint venture or agreement to co-operate with
Organisations that introduce you to us
We do no currently send your data outside of the European Economic Area (“EAA”) but if we did it would only under the following conditions
If we do transfer information to our agents or advisers outside of the EEA, we will make sure that it is protected in the same way as if it was being used in the EEA. We’ll use one of these safeguards:
We will keep your personal information for as long as you are a customer of Red 2 Black Recoveries Ltd.
After you stop being a customer, we may keep your data for up to 6 years for one of these reasons:
We may keep your data for longer than 6 years if we cannot delete it for legal, regulatory or technical reasons. We may also keep it for research or statistical purposes. If we do, we will make sure that your privacy is protected and only use it for those purposes.
You Can request the personal information we hold about you by contacting our offices and completing a Subject Access request form:
You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.
There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
We may sometimes be able to restrict the use of your data. This means that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted.
If you want to object to how we use your data, or ask us to delete it or restrict how we use it or, please contact us.
Please let us know if you are unhappy with how we have used your personal information. You can contact us at the following address:
Red 2 Black Recoveries Ltd T/A Wrights Recoveries UK
Unit 3, North Anston Business Center
Sheffield
S254JJ
01909 295606