What our clients say


Jason Nixon, Collections Operations Manager, Paragon Bank

“Paragon has built a strong and robust relationship with Wrights Recoveries over the last 12 months. On a daily basis they demonstrate their understanding of their regulatory obligations, promote TCF principals within their business as well as understanding Paragon’s commercial/risk appetite.
The vast knowledge, skills, effort and ability Wrights Recoveries have evidenced to date has been nothing short of excellent. The team is always on hand to not only provide support in challenging cases, but also recommend and execute tailored approaches. The whole team are friendly, professional and an absolute pleasure to interact.”

Paul Davies, Retail Underwriter, Mercedes Benz Financial Services UK Ltd

“Mercedes Benz Financial Services value the results, expertise and service received from Wrights Recoveries very highly and in particular the professionalism that Chris Burgess and his dedicated team have displayed during our long working relationship, where it’s evident their knowledge of the motor finance sector is second to none. The case management platform has been an extremely useful tool for both our senior managers and team of Credit Controllers to source live MI and case updates, especially on the more urgent cases where a quick turnaround is required. The platform greatly reduces the need for progress updates and saves valuable time for the admin team whilst the MI suite provides bespoke up to the minute, high level management information at the touch of a button. In summary, Mercedes Benz Financial services have found Wrights Recoveries to be consistently successful and are a very highly regarded business partner who give us the upmost confidence that our interests and reputation will be protected at all times. I personally would therefore have no hesitation in recommending their services, as I have done in the past, to any potential new client.”

Mohsen Naemi-Pour, Collections & Recoveries Manager, JBR Capital

“Wrights Recoveries were recommended to me in 2017. After using their services we have never looked to use any other company. They are very accommodating and have always been able to react very quickly to anything we have needed. They have always gone the extra mile in helping us recover our assets and may I also point out they are very effective at finding cars even if they don’t have trackers! I would recommend Wrights Recoveries to anyone who wants fast, professional and hassle free recoveries.”

Stuart Hayden, Recoveries Manager, PSA Finance UK

“Wrights Recoveries have worked for PSA Finance for over 7 years. They provide a variety of services such as specialised repossessions, fleet and fraud investigations, collections, asset recovery and voluntary surrender collections.
Wrights Recoveries have proven to be FCA compliant and obtained the relevant licences to provide the services mentioned above.
Wrights Recoveries have consistently been our best performing agent. They have proven to be the market leader in the services they provide.
PSA Finance UK regularly hold a champion challenge for 1st wave work and for the first quarter of 2018 Wrights competed against other suppliers for continued 1st wave work which they won.
I would highly recommend Wrights Recoveries for the services they provide.”

Rebekah Napper, Recoveries Manager, British Credit Trust

“I have found all of Wrights Recoveries staff to be very fast and efficient in their work and very accommodating should a problem arise.
Wrights Recoveries have worked on a number of more difficult cases on our behalf and have always proved to be very effective whilst very professional when dealing with our clients.
This year alone Wrights Recoveries achieved an excellent positive return rate throughout peaking at 98% over a 2 month period. These figures also include some of our skip fraud accounts that have in that past proved to be very difficult to get any results.
Their online system, RADR, is a great tool that enables us to keep in constant contact with the agents dealing with each and every account so all information is relayed quickly and efficiently between all parties.”

These are genuine testimonials and customers have provided their agreement for the testimonials to be used for marketing purposes.

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