Customer Experience

Customer A, 29th November 2018

“Would like to compliment Mark whom came to recover my car today, very helpful making the process much easier for me.”

Customer B, 21st June 2018

“The Agent made me feel calm and handled the situation professionally”

Customer C, 15th March 2018

“Dear sir / madam, Today my partners car was collected under the voluntary termination procedure by an Agent from your company. I would like to say what an absolute gent and professional guy he was. He had to take his time with us as the car wouldn’t start straight away owing to the length of time it had been sitting still but this was not an issue for him and he certainly made us feel that he understood and there was no pressure at all. He explained every step of the process and told us exactly what he was doing. We were both impressed and would appreciate it if you could record our thanks and pass them on to the Agent.”

The customers’ comments above have been provided to us for use on our website for marketing purposes.